CHANGES TO TRADING CONDITIONS - STAGE 4 RESTRICTIONS

Monday to Thursday -  08:00 to 16:00

Friday - 08:00 to 15:00

Saturday - 08:00 - 12:00

Due to COVID19 Stage 4 Restrictions we have had to change the way we operate. The Following is a summary of our major changes:

  • WE ARE CURRENTLY CLOSED "ON SITE" TO THE PUBLIC. If you require items, we are still offer contactless delivery or pickup. We however do NOT endorse leaving the current 5km travel limits in place.
  • TRADES are welcome to enter our premises for purchases. We do however request you wait outside the factory until met with a service representitive who will help you with your purchases.
  • FACE MASKS are to be worn at all times, and hands santitised upon entry. Failure to do so may result in no admittance to our warehouse
  • When here for pickup, all goods will be brought out of the warehouse into the carpark for loading. We request you wait outside whilst this is done unless directed otherwise
  • Our drivers are trained in COVID 19 and wear masks and use sanitiser during unloading, etc. To ensure their safety please ensure you are wearing a mask when helping unload, etc.
  • Lead Times for our windows (if not in stock) is currently on average 4 WEEKS. As the government has made changes to manufacturing output, these times may change. Unfortunately we cannot predict these changes and apologise for further delays
  • As we are reducing our staff members on site, telephone calls may not be answered. Although we do endevour to call back everybody, if you do not leave a name number and message, there may be a chance your call will not be returned. We ask that all new orders be placed via email to sales@windowwarehouse.com.au to ease the load on our staff. We will be monitoring the emails, but please check out our FAQ's beforehand to ensure your queries arent already answered.

 

 

 

 

 

Window Warehouse